Self-Service for Catalog maintenance
Self-service is the practice of serving oneself and empowered the clients. We have designed and built the application in a way that it required least support and maintenance from the CIM portal Admins and IT Staff. One of the key benefits of self-service to an organization is that they save on resources. Also Customers have better control and privilege on the Content and hence engagement and adoption will increase eventually. We have considered all those factors in the consideration and designed CIM Catalog application in such a manner where Category Owner, Product Owners and Co-Owners can maintain their assigned catalog and CIMs on their own.
Content is the essence of any digital application. The CIM catalog has to be current, consistent, and correct. There are three main components of CIM Catalog that require to be updated and accurate all the time.
Every Category Owner, Product Owners and Co-Owners can add/edit or update their assigned CIM models information from the administrator console from the front end of the CIM portal application.