Abstract
Introduction: The adoption of telemedicine within the
healthcare industry has experienced a surge in momentum as a result of
the exceptional circumstances brought about by the COVID-19 pandemic.
The present study sought to explore the views of different stakeholders
regarding the feasibility of introducing telemedicine for foot and ankle
management delivered in a primary care context. Method: A
mixed-methods approach was adopted, wherein the main source of data
collected was quantitative, consisting of online questionnaires.
Additionally, focus groups and interviews were conducted to corroborate
the findings obtained from the questionnaires. Results: An
agreement between patients, podiatrists, and senior healthcare
management was reached regarding the introduction of a telemedicine
service for foot and ankle management. Proposed measures entail the
establishment of a comprehensive evidence-based framework and standard
operating procedures for both users and providers, the provision of
appropriate training and professional development opportunities for
healthcare practitioners, and enhanced community education and outreach
initiatives aimed at raising awareness about the scope, beneficiaries,
and modalities of this service. Discussion: This research has
highlighted the need for the introduction of telemedicine services for
foot and ankle care management. Impromptu interventions due to the
pandemic were executed without adequate evidence-based guidelines for
healthcare professionals to follow. This unforeseen situation created a
favourable opportunity for further research and to reconsider what
measures are necessary to determine appropriate guidelines and training
for the introduction of this service.