Tapping Into Patient Engagement in Organizational Performance
Improvement: A Social Resource-Based View and the Role of Patient and
Family Engagement
Jinyoung Cha
Ph.D. Candidate
Askew School of Public Administration and Policy
Florida State University
Tallahassee, FL.
Jaeyoung Jang, Ph.D.
Assistant Professor
Department of Health Management and Policy
College of Health and Human Services
University of North Carolina Charlotte
Charlotte, NC.
Keon-Hyung Lee, Ph.D., M.P.H. ***
Arnold L. & Priscilla Moss Greenfield Endowed Professor
Askew School of Public Administration and Policy
Florida State University
Tallahassee, FL.
klee2@fsu.edu
*** Corresponding Author: Keon-Hyung Lee
Tapping Into Patient Engagement in Organizational Performance
Improvement: A Social Resource-Based View and the Role of Patient and
Family Engagement