Abstract
Digitization has changed the way and ease of doing business which
affects almost everything in today’s enterprise organization. Digital
Experience platforms (DXPs) are unified approach to integrate all
technology stacks available in the market across every touchpoints such
as Wearable devices, WEB, IVR, and Mobile etc. US Banking & Finance
Industry have lot of potential to transform, digitize their banking and
finance (Fintech) applications using unified approach such as DXPs. In
this article, we have evaluated many digital strategy from various
stakeholders in the industry. Enterprises uses various technology, tool,
techniques and concepts to develop digital capabilities whereas DXPs has
integrated approach to develop, implement and digitize the strategy to
transform banking and finance industry. DXPs is gaining momentum & it
is now used by banking & finance sector, such as Standard Bank, Citizen
Bank, TP Bank etc.