Methods and Standards for Research on Explainable Artificial
Intelligence: Lessons from Intelligent Tutoring Systems
Abstract
We reflect on the progress in the area of Explainable AI (XAI) Program
relative to previous work in the area of intelligent tutoring systems
(ITS). A great deal was learned about explanation—and many challenges
uncovered—in research that is directly relevant to XAI. We suggest
opportunities for future XAI research deriving from ITS methods, as well
as the challenges shared by both ITS and XAI in using AI to assist
people in solving difficult problems effectively and efficiently.