Abstract
The analysis of tourist accommodation bookings provides valid
information for the management of these establishments. The objective of
this work is to analyze the performance of different Machine Learning
techniques for the prediction of booking cancellations, as well as to
analyze possible patterns in the study data. For this purpose, the
following supervised learning methods are used: Multilayer Perceptron
Neural Network, Radial Basis Function Neural Network, Decision Tree,
Random Forest, AdaBoost and XgBoost, analyzing the performance of these
techniques. The dataset used corresponds to the bookings of a resort
hotel and a city hotel located in Portugal. As a result, the study
compares the classification methods applied and identifies those with
better performance, proving that Machine Learning techniques generate
reliable forecasts for the management of the tourism industry.