Value-based Health Care for Prostate Cancer Centers by Implementing
specific Key Performance Indicators using a Balanced Score Card
Abstract
Background: 18 years ago Porter and Teisberg published their
landmark manuscript on “Redefining Health Care.” As part of the
implementation of their Full Cycle of Care, instruments have been
developed to achieve value-based medicine, such as consistent commitment
to measurability (“benchmarking”). One of these instruments is the
Balanced Scorecard (BSC). This is an organizational tool for
implementing strategies in institutions, which is constantly being
further developed and given new forms of application. The strength of
BSCs lies in their ability to integrate multiple perspectives. Here we
propose the first BSC for prostate cancer (PC) treatment.
Methods: BSC are used to assess performance in healthcare
organizations across four dimensions: financial, patient and referrer,
process, and learning and development. This study aimed to identify key
performance indicators (KPIs) for each perspective. A systematic
literature search was conducted using multiple databases and specific
search terms to identify KPIs for PC care, excluding case reports,
conference abstracts, and editorials, and without assessing
methodological quality due to the study’s nature. Results: In
the present study, a PC-specific BSC and KPIs were defined for the four
classic perspectives, as well as for a newly developed disease and
outcome perspective of PC, including patient-related parameters from the
German Cancer Society (DKG) and the International Consortium for Health
Outcomes Measurement (ICHOM). Conclusions: The developed BSC
provides a comprehensive set of perspectives for an Integrated Practice
Unit or center in PC care, ensuring that the indicators remain
manageable and applicable. The BSC facilitates value creation in line
with Porter’s Full Cycle of Care by systematically collecting and
providing economic, personnel, and medical results, actions, and
indicators.