Dr. Ankomah holds a Doctor of Philosophy (Ph.D.) in Artificial Intelligence from Radford College, an MBA from Radford University’s Davis College of Business and Economics, and a Bachelor’s in Business Management. His doctoral research, Evaluating the Impact of AI-Powered Chatbots on User Experience, examines how AI-driven systems enhance user engagement, satisfaction, and operational efficiency. His work provides actionable insights into optimizing chatbot design, bridging the gap between AI automation and human-centered interaction. Dr. Ankomah’s research contributes to advancing AI-driven digital experiences and user-centered design methodologies.
